Shipping Policy
ATOWAK will cover the cost for Standard International Shipping.
Please allow 3 business days for us to dispatch your order to be shipped out (The shipping time may vary due to the uncontrollable factors, e.g.: political activities, climate changes ).
We ship internationally every working day. All orders are processed and shipped out by 5pm (PST) Monday through Friday on regular business days.
Orders placed/received after 12:00pm (PST) will be processed the next business day.
Estimated delivery time for free shipping is 5-7 business days (depending on your country). Because customs procedures & protocols vary by country, our estimated shipping times do not include the time of the custom clearance.
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Location
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Estimated delivery time
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East Asia/Southeast Asia
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3-5 business days |
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Asia other countries
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4-8 business days
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Western Europe
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3-5 business days
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Eastern Europe
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4-8 business days
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North America
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3-5 business days
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South America
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4-8 business days
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Oceania
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3-5 business days
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Africa
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4-8 business days
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Once items are shipped, liability is covered by the terms of the carrier. We will ship to the address specified by the customer.
If you did not provide us with an accurate address, neither Atowak.com, nor the shipping carrier can be held responsible for the loss of an item. Please double check your shipping address.
Any shipping damage must be reported to atowak.com or support@atowak.com within 48 hours of delivery, otherwise it is ineligible for any insurance or refund claims.
About taxes
Our selling price does not include importing fees,
duties or VAT(Valued Additional Tax).
This part will be borne by the customer according to the tax situation of each country
We apologize in advance for any inconvenience caused by these delays and thank you for your patience. if you have any further question, please contact our customer services at support@Atowak.com